A report based on a talk at Stanford University by FCC Chairman Kevin Martin makes me think that the communications czar is waking up to the antics of Comcast.

In many ways Comcast is a company that moves forward at every turn, yet in others they step on their you know what as they walk down JFK Blvd in Philadelphia where their glistening new office is. They have brains, savvy, and very solid leadership, yet their understanding of “customer relations” is lost, not considering their PR citizens are incapable. They’re not, I actually think they’re PR folks are very talented, but

they forever get in trouble considering the campany’s leadership believe that doing things that are only good for Comcast is the only way to do things.

Their inability to come off good through any controversy is rather consistent. Now Chairman Martin is of the same mind when it comes to an issue. Compare them to Cablevision, a company that in my mind is the envy of every cable MSO. Cablevision understands where the Net is going, what consumers want and you nearly never invent out about a problem like we constantly do about Comcast.

Original post by Andy Abramson